FocusRace Support
FocusRace turns cutting your screen time into a daily race with your friends. If something is not working, or you have a question, we are happy to help.
Contact
Email focusrace.official@gmail.com. We usually reply within two working days. Premium members can also write to us from the Support page inside the app.
Common questions
- My time is not updating. On iPhone, open FocusRace once so it can reconnect to Screen Time, and check that Screen Time access is still on in Settings. On Android, check that Usage Access is on and that FocusRace is allowed to run in the background.
- How do I add friends? Open Rivals and share your invite code, or enter a friend's code.
- How do I cancel a subscription? Subscriptions are managed by the store you bought them from: on iPhone in Settings, under your name, then Subscriptions; on Android in Google Play, under Payments and subscriptions.
- How do I delete my account? In the app, open Settings, then Account, then Delete account. You can also request deletion here.